Expert Craftsmanship
Jewelry Repair in Buffalo, NY
Our jewelry repair services are handled with the same care and integrity that have defined our family-owned store since 1952.
From simple fixes to meaningful heirlooms, we treat every piece as if it were our own - carefully, professionally, and with respect for what it means to you.
Bring your jewelry in to our showroom for a complimentary evaluation and straightforward estimate. We’ll explain your options clearly, answer your questions honestly, and make the process easy from start to finish, so you can feel confident leaving your piece in our hands.
Jewelry Repair Services
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Ring Resizing
We resize rings up or down, including engagement rings, wedding bands and fashion rings for a precise fit.
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Clasp & Chain Repair
We repair broken necklace or bracelet chains, and replace or tighten faulty clasps securely.
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Prong & Setting Repair
We tighten or rebuild prongs, retip worn settings, and secure loose gemstones safely.
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Stone Replacement
We replace lost diamonds and reset or source suitable gemstones to restore your jewelry.
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Cleaning & Polishing
We clean jewelry using ultrasonic methods, hand polish surfaces, and restore shine to older pieces.
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Re-Plating & Refinishing
We provide rhodium plating for white gold and restore finishes on yellow and rose gold.
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Watch Repair Services
We replace watch batteries, resize bands, repair movements, and fit new crystals where required.
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Soldering & Structural Repairs
We solder broken earring posts, repair worn or damaged shanks, and securely restore faulty clasps.
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Pearl Restringing
We restring pearl necklaces with secure knotting and replace worn or damaged clasps for durability.
From First Look to Final Polish
The Process
Every jewelry repair begins with care, attention, and respect for your piece. Whether it’s a simple repair or a meaningful heirloom, our process is designed to be transparent, thoughtful, and seamless from start to finish.
Step 1: In-Store Repair Intake & Evaluation
Bring your jewelry into our showroom for a professional evaluation. One of our experienced jewelry specialists will examine your piece, discuss any concerns, and explain recommended repair options. We take the time to understand both the condition of your jewelry and what matters most to you.
Step 2: Detailed Estimate & Approval
Once your repair needs are identified, we provide a clear estimate outlining the work involved and expected turnaround time. We provide this estimate via text, email or phone call. No repair is started without your approval. If multiple options are available, we’ll walk you through them so you can make a confident, informed decision.
Step 3: Expert Repair & Craftsmanship
Your jewelry is then entrusted to skilled bench jewelers who specialize in fine jewelry repair. From tightening stones and rebuilding prongs to resizing rings or refinishing metals, every repair is performed with precision, care, and attention to detail—using industry-standard techniques and professional equipment.
Step 4: Quality Inspection & Final Finish
Before your jewelry is returned, it undergoes a thorough quality inspection. We check stone security, structural integrity, and overall craftsmanship. All pieces receive a professional cleaning and/or polishing so they look their best when returned to you.
Step 5: Pickup & Peace of Mind
Once your repair is complete, we’ll notify you that your jewelry is ready for pickup. We review the completed work with you in store, answer any questions, and ensure you’re fully satisfied before your piece goes home with you.
Buffalo, NY
Our Jewelry Store
For more than 70 years, we have worked with customers across Buffalo, Williamsville and surrounding areas, offering trusted guidance, personal service and expert craftsmanship.
From broken… to beautifully restored.
Bent, worn, or even broken in half — we bring your jewelry back to life with expert precision and care.
Rings rebuilt. Stones secured. Shine restored.
Even the most damaged pieces can be made strong, secure, and wearable again.
Frequently Asked Questions
Can you repair jewelry not purchased from your store?
Yes. We regularly repair items you purchased from other jewelers, including resizing, stone setting, and general restoration work.
Do you offer warranties or guarantees on repairs?
Yes. We stand behind our workmanship and will address any issues caused by repair defects within a reasonable period. Any repairs that we cannot warrant (done at customer's risk) will be clearly communicated before a repair job is taken in.
Will my jewelry look the same after repair?
Yes. Our aim is to restore your piece as close to its original condition as possible, maintaining its appearance and structure.
How much do repairs typically cost?
Costs vary depending on the repair type and materials required. We provide a clear quote before any work begins.
How long do jewelry repairs take?
Most standard repairs are completed within three to five working days. Complex work or special parts may take longer.